On the 19th of January the Motor Boat and Yachting magazine conducted their annual industry award ceremony. Due to COVID-19 restrictions this was a virtual awards ceremony this year and we would like to announce that we were successfully awarded the winner of the Outstanding Customer Service award.
We see this as a refection of how we approach our business. By putting our customers first and listening to their requirements, we have been able to provide them with solutions in these very difficult trading conditions that met their expectations in terms of service, quality, support and experience.
We have offices in the south of England and in Scotland to provide national coverage to our customers.
We are grateful to our customers and suppliers for recommending us for this award and all the wonderful things they had to say about what we do.
This is what one of them said about us: “An excellent broker providing a service second to none – I have bought a boat from them and sold one. It has been an absolute joy to have dealt with a professional family run business that employs great staff. I consider them all to be friends now.”
Approved Boats is a dynamic and vibrant company and one of the most respected names in the marine industry.
Approved Boats come with a transparent approach to boat sales and a mission to bring something different to both clients and partners.
Operating across Europe, with our HQ located in Southampton, United Kingdom, we are well positioned to assist with all our clients boating needs.
With a passion about our industry we are determined to challenge the accepted way of doing things whilst learning from traditional values. We promote best practices in every aspect of the business and continually push ourselves to become a world class company.
You will always find us knowledgeable, approachable and professional in everything that we do. Customer satisfaction is our number one priority; we aim to deliver consistently high levels of customer service and satisfaction.
We have created industry leading programmes that reward the contribution made by our partners. As valued members of the Approved Boats team, they willingly go the extra mile to ensure that we meet and exceed the expectations.